identity_not_found

Identity not found · HTTP 404

The identity named is not where the request expected it: not a member of the queue, not a participant of the room, or not invited to the call being answered.

What to do: Check the identity string — identities are compared exactly, and are yours to define (app:user:123, agent:7).

Where it comes from:

• Control API
• Signaling — a client's connect, a request, or an event

Branch on code; detail is for your logs and never for a user. All error codes.